Depot Locations

RedSands Campers operate from three locations in Australia - Perth, Broome and Darwin. These strategic locations allow for the perfect start and finish points for you to explore the very best of Western Australia and the Northern Territory.

Perth

 Unit 6, 516 Guildford Road, Bayswater, Western Australia 6053

(By Appointment only)

 

Broome

11B Blackman St, Broome, Western Australia 6725

 

Darwin

Unit 6, 80 Pruen Rd, Berrimah, Northern Territory 0828

 

 

"WAnder far" Liability Reduction Options

We know that sometimes, it's OK to take a bit of a risk in life, other times you like to understand that everything will be OK. Thats why, we have options to reduce your liability in the case of an accident, and to cover you for those things that sometimes happen, such as flat tyres or that rock through the windscreen.

Our 'Wander Far' coverage options are:

Wander Far 'Option 1'

  • $45 per day (Max 50 days / $2,250)
  • Excess Reduction $2,500 (Authorisation on Credit Card)
  • Includes: 1 windscreen replacement, one tyre, single vehicle accident coverage and Vehicle retrieval and recovery costs.

Wander Far 'Option 2'

  • $60 per day (Max 50 days / $3,000)
  • Excess Reduction $750 (Authorisation on Credit Card)
  • Includes: Unlimited windscreen replacement, two tyres, single vehicle accident coverage and Vehicle retrieval and recovery costs.

Whilst we prepare the RedSands vehicles to the highest quality possible, it is always nice to know you will be covered for those unexpected situations. If they happen, just give us a call and we will sort the rest out for you. 

Bond - how does it work?

If you opt not to reduce your liability in the case of an accident, we will require a AUD$7,000 bond from you to secure the hire of the 4WD Camper over the duration of the rental period.  This bond will be held over the vehicle and returned to you, usually within a week of you returning the vehicle. Of course we know and understand that from time to time, things happen and should any damage occur to the vehicles, we will supply you with an itemised report with the costs to repair. We are not in business to make money out of your misfortune if damage occurs, we just want to get the camper back on the road for the next lucky person about to embark on their adventure. Again, always refer to the terms and conditions of hire for more information.

Privacy Policy

(Last updated April 2017)

Introduction

RedSands Campers respects each individual’s right to personal privacy and will only collect personal information that is necessary for us to deliver the best possible service to you.  RedSands Campers maintains and uses personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).  When you request services from us or access our website, you consent to our collection, retention and use of your personal information in the manner described in this policy

Information we collect

We may collect personal information from you, your travel agent or any other organisation involved in providing our services to you.  You may provide us with personal information about yourself or others each time you contact us by letter, e-mail, electronic message or web enquiry form.

The personal information we may collect includes;

  • Name and Address;

  • Date of Birth;

  • Drivers Licence details;

  • Email address;

  • Telephone numbers;

  • Credit card numbers and expiry dates;

  • Local address, if holidaying; and

  • Your location, usage and servicing of your vehicle, your speed, fuel consumption, and distances travelled.

Disclosure of personal information and marketing

We will use and disclose your personal information for the primary purposes of our business as a hirer/ renter or retailer.

We may disclose your personal information to the following third parties;

  • Our insurers;

  • Government authorities and law enforcement agencies;

  • Our contractors, to whom we may outsource our services;

  • IT service providers; and

  • External advisers, including our accountants, auditors and lawyers.

In addition we may use such information to market products and services offered by RedSands Campers unless you have indicated that you do not wish to receive such marketing offers or material. Such a request can be made to RedSands Campers. In this case we will only use the personal information provided for the sole purpose of providing the services you have requested.

Personal information provided within our web enquiry page and/or Customer Satisfaction survey may be used for business operational, marketing and statistical purposes unless you have indicated that you do not wish the information provided to be used.

We will not otherwise provide your personal information to a third party without your approval.

Sending information overseas

Sometimes our agents or your travel agents are based overseas.   We may transfer information about you overseas if required when providing our services to you. 

We will take reasonable steps to ensure all entities to whom we transfer your personal information comply with the Privacy Act 1988 (Cth), including ensuring appropriate security measures are taken by those entities to protect your personal information from unauthorised access and use. 

Security and access of personal information

The personal information you have provided to us will be kept confidential and secure and will not be accessible for unauthorised use, amendment or disclosure. Only relevant personnel that have been trained on our privacy policy will have access to such information. You are able to access the personal information we hold about you at any time by contacting RedSands Campers by letter, e-mail, electronic message or web enquiry. 

Ensuring accuracy of the personal information we hold

We will reasonably attempt to ensure that the personal information we hold about you is accurate, up to date and complete. To assist us to do this, please provide us with the correct information at the point of collection. You can ask us to correct any inaccurate information by contacting us by letter, electronic message, e-mail or web enquiry.

Cookies

When you visit the redsandscampers.com.au site to read, browse or download information, our system may record your IP address, date and time of your visit, the pages viewed and any information downloaded. Your personal information is not collected and you cannot be identified from this process. This information is collected for statistical purposes only and enables us to monitor the online service and information we provide.

Privacy Policy Changes

We may change this Privacy Policy from time to time.  We will review and update this Privacy Policy regularly to ensure we protect the interests of our customers. The most current Privacy Policy can be found at redsandscampers.com.au

Privacy Complaint Process

If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us by calling 1300 58 90 11, writing to Privacy Officer, RedSands Campers, PO Box 271, North Perth WA 6906, or by e-mailing us as res@redsandscampers.com.au - this will ensure the prompt investigation of your concern.